Where is my data stored?
Your files are stored locally on the hard drives in the local Oper8 CloudNAS, then backed up to our secure, redundant Oper8 Cloud Storage located in our Australian data centre.
Will I need to install anything on my computer to use the backup service?
No, the backup runs directly from the Oper8 CloudNAS and there’s no need to install anything on desktop PCs. For roaming laptops and remote workers, you still have the option to install a lightweight software agent that supports backup to the Oper8 CloudBox Portal.
Why should I use an Oper8 CloudNAS? Why not back up from my PC?
A single Oper8 CloudNAS backs up your entire network, removing the need for installing software on each PC in your network. Having a local Oper8 CloudNAS means LAN-speed local backup, and LAN-speed restore.
Since backup is performed directly from the Oper8 CloudNAS, it does not slow down your PCs, so you can continue to work as it happens. In addition to agentless backup, we also offer a lightweight, managed software agent, which you can optionally use if you wish to back up remote workers or roaming laptops.
Do I have to backup all my data to the cloud?
No. You may choose to backup terabytes of data locally to your Oper8 CloudNAS, yet backup just gigabytes of your most critical data to the Oper8 CloudBox Portal online storage. How much data you back up to the CloudBox Portal is entirely up to you.
Is there any limit to the file type or file size that I can back up?
No, all file types and file sizes are supported. Obviously very large files will take longer to backup and recover.
Will the Oper8 CloudBox Service impact my Internet connection?
Possibly. Depending on your Internet service plan, you may need to consider how much data will be backed up, or restored from the Oper8 CloudBox Portal.
If you currently have a GB allowance per month on your internet service, Oper8 suggests considering an unlimited plan if available, and depending on the volume of data you need to backup each month.
Will Oper8 have access to my data?
No. Your data is fully encrypted before it gets to the Oper8 CloudBox Portal and underlying Oper8 Cloud Storage. Your data is also encrypted as it travels the Internet from your PC, Server or Oper8 CloudNAS to the Oper8 CloudBox Portal.
By the way, Oper8 also confirms that your data is your data, and that Oper8 has no ability or desire to review your data or content stored in the Service for analytic purposes, marketing, or any other reason.